An Open Letter to the University of Missouri:
Apr 20th 2007BRizzleMy 2 Cents
I work for a local business and frequently use hiremizzougrads and other career services that the University of Missouri proudly offers. We are often looking for college students or recent graduates to fill positions within our company.
Every time we post a job, we are flooded with great candidates for the position. I respond to them via their Mizzou webmail, and wait anxiously to meet them. However, many times there is one snag. “Mail from um.umsystem is temporarily unavailable. Please try again.”
Students go to Mizzou for four years, with hours of studying, test taking and work. They sit thru countless lectures on the importance of great resumes and interview techniques. They do internships, volunteer and network, all with the hope of someday landing a great job. Yet, here is their opportunity, and their email is not working correctly.
Being a Mizzou graduate this is really no surprise to me. I remember the frustrations of dealing with webmail, IATS and its employees. I remember days of sitting in the computer labs, having problems with my work, and then having to deal with someone who probably wouldn’t be smart enough to throw water on me if I were on fire. Generally they would provide no advice, resources or help, stare blankly and tell me to restart the computer. So, generally speaking, other than the fact that they had no computer knowledge or training whatsoever, they were very helpful.
The point here is that despite the countless time, money, resources and energy devoted to helping Mizzou students get jobs after college, the single most important tool flat out doesn’t work.
So this year, take a small percentage of the career services budget and overhaul webmail. Hire at least one person with the knowledge of how to run an email service. Allow Mizzou students the opportunity freely send and receive emails to prospective employers that don’t get lost in the abyss of the deep corners of the Internet. Surely, if we all work together, this could be fixed.
Thank you for your anticipated cooperation.
Sincerely,
Bryan Rahn